brigham.net

Why Brigham.net should be your Utopia Provider

Reliability, Our connection is serviced entirely by Utopia. It is not brought in from an external location meaning much less chance of a fiber break. Our connections are monitored 24/7/365 if there is ever an outage we will usually know about it before you do and will dispatch a team to get it fixed fast.

Speed, We are one of only three providers offering a 10gig speed option. You may not need this type of speed but it allows us to be more efficient in offering you a better connection at our slower 250meg and 1gig speeds. Our 250meg connection typically tests out at around 265meg. Your connection is dedicated and not shared with the neighborhood.

Satisfaction, We were approached by Utopia to become a provider because of the high level of customer satisfaction expressed by our customer base. We make customer satisfaction our highest priority.

Value, Since we started with Utopia in 2010 we have had 7 price reductions, and 5 speed upgrades without a price increase giving our customers the best value on the Utopia network.

Support, When you need help you will talk to one of our reps in Brigham City not some foreign country with English as a second language. We believe in building a personal relationship with our customers and do our part by providing a quality experience when you call in.

Longevity, We have been an internet provider since 1995 and a Utopia provider since 2010. We have all of the billing and support systems in place and perfected to give you, the customer the best experience possible. Many of our customers have been with us for years.

Integrity, We never want a customer to feel like they have been cheated or received poor service from our company. We will do whatever it takes to leave you the customer feeling like you were treated fairly, and supported properly.

Fun, We love what we do for a living and hire employees that feel the same way. Your Utopia connection will open up a world of possibilities to you. We will do everything we can to help you maximize that experience.

Flexibility, We have had to make several adjustments to the services we provide. We test new technologies regularly and implement those that will benefit our customers. This has resulted in better speeds and prices for our customers and more efficiency for us. If we ever find a problem we get it fixed.

Brigham.net
80 South Main
Brigham City, UT 84302
435-723-5800
support@brigham.net

FAQ’s about Utopia

How much will it really cost for Utopia Internet.

If you signup for 250/250mb internet with Brigham.net you will have two bills. One from Utopia for 30.00 per month for the Installation and Lease of the fiber portal in your home. A second bill from Brigham.net for $35.00. There are no additional taxes or fees on either service. 1 gig service is an additional $20.00. 10gig service is also available

Why is Utopia so much better than previous internet options.
Utopia delivers a dedicated 250meg, 1gig or 10gig connection directly to your home. It is not shared with everyone in your block or neighborhood.  Utopia’s speed is always several times faster than other services. Cable in Perry averages around 20meg, DSL service from the phone company averages 6meg. Wireless service in Perry averages 8meg. All three of these services slow down as you or your neighbors stream movies or use other demanding services. Utopia will always stay very near the speed you paid for since it isn’t shared

Is phone available on Utopia
We offer a VOIP phone service that is full of features. Features that are extra charges with the phone company are included at no additional charge.  Free Long Distance in the US. Caller ID, Call Waiting, Online Voicemail, Voicemail delivered to Email. Follow Me. Call Blocking… All this for under $20.00 a month.

How about TV.
We offer TV packages for every budget. Starting at 14.95 for the local channels all the way up to a full cable line-up for $94.95 all delivered in Crystal clear HD.  With the ability to record multiple shows and replay them on any TV in the house or you can Watch most channels on your cell phone or tablet with this versatility our TV can’t be beat.

Is there a lien put on my house with Utopia.
NO. There are two options to get a Utopia connection into your home. You can lease it for $30 a month or you can pay for it up front for $2750.00. If you choose the lease option you can end the service and owe nothing after one month. But we know that once you try it you’ll love it and won’t ever be happy with any other internet service.

What is the process to install Utopia in your home.
Utopia is installed in one of two ways. The first is overhead. The fiber will be run from the nearest utility pole to your home. Utopia will try and use an existing entry such as the Air condition run or where the power enters the home. Option 2 would be an underground installation by making a small trench to your property from the Utopia box. Installers are highly trained and Utopia will stand by their work. Once the fiber is brought into your home it will be connected to a Fiber Portal or ONT which will usually be located in a utility closet in the home. The ONT has connections for Internet, TV, and Phone. In the rare event damage occurs Utopia will repair the damage and make it like it never happened.

What other equipment do I need.
We recommend a high quality wireless router. Older routers have a max wireless speed of 54meg and a max wired speed of 100 meg. With a 250meg connection we recommend a good wireless AC router with wired gigabit ports. We have tested most of the routers on the market and would be happy to provide you with an excellent router.

How do I sign-up and how long does it take.
The easiest way is through our website at www.brigham.net Fill out our order form and we will submit the order to Utopia. Utopia will then send out copies of the service contract and will pick a day with you to complete the installation. Depending on the local demand install will take place between 5 and 14 days.